You have 60 days to complete the online training portion of the Intermediate First Aid CPR-C/AED training and then an additional 60 days to complete the In-Class Portion of the training to finalize the certification process.

YES. Once you purchase the eLearning course, you will have immediate access to the course.

YES. Once you purchase a certification, you can start completing the components immediately. Due to the workshop components being delivered live, you will need to register for the required certification workshops and attend virtually at the assigned date and time. Once you register, you will receive a link to the virtual meeting room via email 24 hours prior to the workshop.

YES. Everything you need to complete your course is included in the course content. There may be links to resource materials but these will be available to view/download/print immediately, without exiting the course area.

NO. You can log out at any time and log in again later using your Email and Password. The system will remember where you left off and start you there the next time you log in. There is no expiry to access the course.

YES. Each of the courses featured on this campus includes a Certificate of Completion. When you have completed your mandatory testing (all courses include testing) for each unit of your course, you will immediately be able to download/print a Certificate of Completion which bears your name, the date of training and expiry.

Make sure your CAPS lock is off because passwords are case sensitive. On your first log in, you were asked to change your password to something only you would know. This is an important security feature, but it is still easy to forget your personalized password. Just click the 'forgot my password?' link on the login screen and the system will send you an email with your account information.

You can access online training from a desktop, laptop, tablet or mobile device. We recommend a high-speed internet connection and one of the following browsers: - Chrome (Windows, macOS, Android) - Safari (macOS, iOS, iPadOS) - Edge (Windows, macOS) - Firefox (Windows, macOS, Linux)

Find your certification under 'My Content' by scrolling down to 'My Licenses/Certifications.' Start working through the steps to complete the certification requirements. It is recommended that you register for your workshops early (go to the workshop step(s), click 'Register for Session,' and scroll through the calendar to select a specific date/time for each workshop)

We support the following top 5 browsers based on their market share and their corresponding latest releases listed below. To check your browser version, go to the browser's menu (three dots/lines) > Help > About. This page will show your current version and automatically check for updates, prompting you to relaunch if an update is available for Chrome or Edge. For other browsers like Safari or Firefox, find "About [Browser Name]" in the main system menu (top of the screen).

Google Chrome: We support the latest stable release. Users typically receive updates automatically.

Apple Safari: We support the latest stable version of Safari on macOS and iOS, which is tied to the operating system's software updates. Users should apply all Apple software updates to ensure a supported browser version.

Microsoft Edge: We support the latest stable version of the Chromium-based Edge browser.

Mozilla Firefox: We support the latest stable release. Users typically receive updates automatically.

Opera: We support its latest stable version, as it is also based on the Chromium engine and updates automatically.